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Good morning you happy people in digital land.  I am up roughly 30 minutes early today, so here is hoping I can still ramble out something vaguely intelligible.  I am going to warn you… today’s post is going to be pretty ranty.  If you are susceptible to that sort of thing you might simply skip it.  Additionally if you are one of the legion of Final Fantasy apologists that seems to have sprung up on the forums…  you might also want to skip the post.

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FFXIV_ReviewOfHeadStart

The above animated gif pretty much displays the last three days of trying to play Final Fantasy XIV Realm Reborn.  I have gone through this process hundreds upon hundreds of times attempting to play the game since Saturday evening.  Originally I accepted this as being a weekend problem that they could not fix while the united states data centers were in “weekend” mode.  However we have now had a full work day in the US and as of last night the problem is still present.  Ultimately what I take the most offense to is the fact that I have no real hope of logging in unless I waste my entire evening following the above sequence of events for hours…  hoping to finally win the login lottery.

I find it completely inexcusable that a game like this does not have an actual queue system.  To the best of our knowledge the upper bound of the queue is roughly 500 players.  Sunday evening we saw a few queues in the 400s so we are guessing that 500 is the nice round number it is set to.  You would think that you could simply just spam away at trying to login until you saw a queue… and you would be wrong.  At three points last night I got into the queue… and all three times I was in it only for a few minutes before being returned to the dreaded 1017 error.  While we have not reached the category of “worst launch ever”, I have to say they are taking the cake for the most incompetent infrastructure already.

The Root Cause

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This the sanctuary hub in the middle of the Central Shard near Gridania.  This is the sight you see at almost EVERY single city or hub in the game… players afking en masse.  Since the ability to log in at any given time is uncertain, players have taken to NEVER logging out as a way to combat this.  Since the logins are strictly locked to a specific number of players on the server at any given time… we end up competing for a smaller and smaller number of slots on a nightly basis.  Apparently it is standard eastern mmo practices to NEVER idle kick a player from the server.  As a result US/EU players are abusing the hell out of this and simply leaving their game running 24/7.

Essentially the crisis we are playing under is the epic conclusion of a bunch of really poor game decisions.  If they implemented a 15 minute idle kick that alone would likely clear up almost all of the issues.  Combine that with a real queue that you could functionally wait in knowing that eventually you would get into the game…  and it would lower a lot of the aggression of players.  Right now based on the temperature on the forums and social media in general… we are reaching a point where we the players want blood.

The Apology

Yesterday Naoki Yoshida issued an official apology… and quite honestly it is falling on deaf ears.

On behalf of the FINAL FANTASY XIV: A Realm Reborn Development Team, I would like to extend my deepest apologies to those Early Access participants who have had difficulty using the NA/EU data centers.

In response to a variety of issues, we have conducted emergency maintenance several times over the past few days. The first instance, which was conducted six hours following the beginning of early access, was for the purpose of addressing the errors 90000 and 3000, which were first discovered during phase 4 of the beta test.
Our server team then began taking measures to improve the performance of the lobby and duty finder servers. The subsequent emergency maintenance was necessary to implement their changes.

This maintenance proceeded as planned, and afterwards we verified that the stability of instanced battles and the duty finder was much improved. However, we then discovered that certain lobby servers had been improperly configured, and we were forced to conduct another brief maintenance to resolve this issue.

Although we have successfully addressed a number of serious issues in the past several days, we have nevertheless decided to implement login restrictions for the time being due to the extremely heavy load being placed upon the servers. In this way, we can ensure that the maximum number of players can play the game without risking a server crash. I know no one wants to wait to log in, but I hope you all understand why we believe this precaution is necessary.

Once again, I would like to sincerely apologize to all our players who have been unable to enjoy Early Access due to the tremendous congestion, the ensuing issues, and the frequent maintenance.

Everyone on the development and operations teams is dedicated to providing the best possible experience for our customers, and we will continue to do our utmost to resolve the remaining and any future issues.

FINAL FANTASY XIV Producer/Director, Naoki Yoshida

Essentially this apology while reasonably sounding… says absolutely nothing.  There is no course of action that they are taking to improve the problems.  Instead they say they are continuing to throttle the server logins… without showing any signs of doing anything to fix the root problems within their game.  What makes this all the more heinous is this is the second life for this game… a second chance to make it success… and so far they are squandering it with some pretty horrible support practices.

Right now I expect some sort of compensation for the head start that wasn’t.  We preordered with the expectation of being able to get in and play and that simply has not been the case for a hell of a lot of players.  This is just not an acceptable practice and I expect that the preorders should receive some sort of compensation for the lost head start time.  Essentially if you cannot log in during non-peak times… you cannot play period.  Ultimately my choice is either to join the problem and never log out… or to give up on being able to play at all.  Last night I finally gave up because at that point I had wasted two and a half hours clicking the 0 key over and over trying to log in.

Wrapping Up

Here is hoping that they pull their heads out of their collective asses and get some competent infrastructure staff on board that can fix their issues.  I wish to god the game were not enjoyable, otherwise I could simply write it off…  however when you ARE able to get in it is rather fun.  Ultimately it was the multi-classing that sealed the deal for me… and I am quickly falling behind my friends that can log in and off peak hours and play.  I just hope they fix something…  because right now the current state of the game is ridiculous.

Bad Launches

Good morning you happy people… it is the beginning of another work week and I still feel sore as hell from the weekends adventures.  The odd thing is my thighs are killing me… and I am guessing it was from all the random times I had to squat down to take a shot throughout the wedding festivities.  I still need to sift through the photos and cull it down to a final set of “wedding pictures”.  As I just reached up to scratch my forehead… it appears that the sunburn is starting to peel… so I have that itchy mess to look forward to over the next few days.

Pre-launch Problems

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The above animated image pretty much sums up my experience with the weekend pre-launch of Final Fantasy XIV a Realm Reborn.  Essentially I got to play a bit before the wedding madness started on Saturday morning, and then at almost every point afterwards I received some form of an error trying to log in.  Essentially I think all of the issues encountered can more or less be chocked up to the poor infrastructure we have seen at various points during the other tests.  Almost everything about this weekend could have been reconciled if they had the forethought to include an actual login queue system.

Sure there is a sort of queue that exists, but the highest number in queue my friends and I have seen is somewhere in the 400s… which leads me to believe that the queue is limited to something ridiculous like 500 members.  This leads to the very fun process of spamming a character login only to get the ubiquitous 1017 error stating the world is full.  That is hands down the most frustrating part about the whole experience.  It seems like complete blind luck as to whether or not you are going to make it in.

Bad Timing

Ultimately another large portion of the failure that was the FFXIV head start, was the fact that they were holding it entirely over a weekend in North America.  Normally pre-launches begin on a Thursday night and continue on through Friday… at which time they can begin to see what the scaling issues are going to be like and adjust accordingly.  Holding it on a weekend essentially means that all infrastructure resources in North America are closed for the weekend.  I feel as though if they could have thrown a few more servers at this issue a lot of the problems would have been resolved.

Instead the game team and infrastructure resources are operating on a significant time lag.  An example is that Sunday evening… at what would be 8:30 am Japanese time… they managed to stabilize the JP servers.  As a result I was finally able to roll a character on the Japanese network of servers and at least spent a little time before going to bed playing around on Ultima.  My friends think that this morning we will see the EU/NA servers stabilize similarly.  I still question whether or not they actually care about customer service, but that is part of a much larger issue.

Bad Launches

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So far this is probably the worst game head start I have experienced.  Normally when a game launches, we get a few blissful days of stability during the head start as only the pre-orders get to play… and then can chill out for the first day as the servers burn around us knowing you already have characters that are pretty far into the game.  Quite honestly this is the first time that I can remember ever experiencing large periods of not being able to play the game at all… during a head start weekend.  Lots of head start experiences have been riddled with lag or other issues… but the game was at least partially playable.  During the entirety of the weekend I got roughly 2 hours of gameplay.

One of the things I found interesting however is that while talking to friends over text and mumble… I did not realize just how subjective a launch experience was.  For me I herald the launch of Rift as quite possibly one of the smoothest I had experienced.  However talking to one of my friends… he remembers tons of issues during that launch.  This lead me to crawl back through my forum posts and blog posts from the time… and I literally found no mention of any issues brought on by the launch.  Did I just not notice the issues because I was enjoying myself… or did I really not experience the problems that he had made note of.

So this makes me wonder… how many of the bad launches I have experienced are purely subjective?  For example, I considered Guild Wars 2 an extremely solid launch since it was playable for me the entire time… albeit I spent most of that time on the overflow shards.  However the simple fact that we could not really play on our “real” shards made it an extremely frustrating experience for certain other players.  Do they consider that launch a failure… whereas I consider it a pretty solid success?  Additionally I struggled with massive amounts of lag during the SWTOR launch, but my friends consider that to be one of the more successful launches to date.  It felt like a rocky start to me, and as such I got extremely frustrated by it.

King of Bad Launches

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So far the two worst launch experiences I have played under are both from the same company.  World of Warcraft has gone down in history as the rockiest start.  I can remember the game being more or less unstable for a solid month.  I remember almost always being able to connect to play the game… but functionally the server side lag made it next to unplayable.  There were times I could level without issue… so long as I never attempted to loot anything I did not already have in my inventory.  Likewise the launch of Diablo 3 was essentially an unplayable mess for the first few weeks and constant error codes.  I had far less forgiveness in me around that launch, because after the rocky wow start… they should have had better preparations in place for another blockbuster success.

The thing is… at the launch of WoW more or less the gamers dealt with not being able to play the game… because it was in so many ways leaps and bounds ahead of what else was currently on the market.  It was “worth” waiting for.  I feel like companies simply do not have the luxury of time to fix their problems.  I posted a complaint about the Final Fantasy launch over on G+ and immediately people brought up the failure that was Diablo 3.  Gamers tend to hold a grudge against the games that floundered and while some of them will develop a short memory and return to your game happily once the issues are resolved, there is a certain percentage that will never again trust your company.

With these catastrophic infrastructure failures… I feel as thought Final Fantasy XIV has roughly a weeks time to fix everything and get the servers in a relatively permanent state.  The roughest part is the fact that this is occurring during the pre-launch and we are not even seeing the final launch day crowds.  Right now every one of these frustrated players has the opportunity to log into amazon, or green man gaming and cancel their preorder.  I know of a handful of players who have done just this.  The rough reality is that other than the Final Fantasy diehards, the title is just not good enough overall to make the masses wait to play it.  There are way too many other games on the market, and many of them without the subscription fee.

Wrapping Up

Here is hoping that the next few days see massive improvements in the stability of Final Fantasy XIV.  Right now I am extremely disappointed and this probably goes down as the worst pre-launch I have experienced.  The next few days will determine if it can compete with Blizzard for the worst launch category.  Hopefully they can throw enough hardware at the problem to fix it quickly.  I hope you all have a great week, and that you were able to get in more playtime than I have to date.

Wedding Daze

Good morning folks… I return once more to my morning posts and am doing so in an extremely groggy fashion.  Before I went to bed last night I took some Motrin PM… and while the box says you should be prepared to sleep 6 to 8 hours… it seems as though my body wanted more like 10 to 12 hours.  As a result my thoughts are not entirely cogent, and I am spending a good deal of time just staring off in random directions searching for some purpose.  I just finished probably the worst sausage roll I have ever had, and now it is time to make words happen.

Wedding Daze

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Yesterday one of our oldest and dearest friends got married… and since for the most part they were trying to do the wedding on the cheap and quickly…  I got tagged to take the wedding photos.  If you read any of the posts leading up to yesterday, you could tell I was extremely nervous about the prospect of being responsible for recording a once in a lifetime type event for a good friend.  I would have simply hired one of my friends to do it… but I wanted to make sure that the family had full access to all of the photos without having to worry about re-ordering through someone else.  Ultimately I will write up a letter saying it is okay to reprint the photos and then they can take them literally anywhere to get larger photos made.

At this point… my everything hurts… literally.  Yesterday was a lovely day more or less, but an extremely hot and humid one.  The wedding was slotted to be outdoors and in an area without much shade.  Our friends decided to get married at her parents house… and they set up a nice makeshift altar… and were planning on having people seated on straw bales.  Again I have a massive problem with the concept of straw poking me in the ass when I am attending a wedding, but I understand the idea since straw is relatively cheap.  To make it a little bit more palatable they covered the bales with various vintage bed sheets.  As the photographer however I was literally on my feet from roughly 10 am until 1:30 pm or so when we took the final photos.

Respect Thy Father

After yesterday, I have a brand new respect for my father.  Essentially all of my life I have been attending weddings as my father shot a fair number of them each year as I grew up.  When I got into high school, I would attend them as his assistant, manning a camera from the balcony or some other stationary position getting long ranged shots of the key members of the ceremony.  So I grew up having the big moments of the ceremony ingrained in my head.  The only problem is… I am not my father… I just don’t enjoy taking pictures of people, nor do I really know the first thing about how to light them properly.

However even more than that… I simply do not have the juggling skills he always did.  The photos you take before and during the wedding are the easy part.  Sure I had to spend a lot of time running around to get the right angle at the right time and kneeling a lot to get the right shot… but this was all like riding an amusement park ride since the flow of the ceremony dictated a certain time frame.  Getting people to cooperate after the wedding was finished… that was the pure hell.  Everyone wants to derail the proceedings… and as a photographer all you care about is trying to get everyone to stand together in the right number of groups for the correct pictures.

While they don’t seem to care about getting the right shots… they most certainly care about them when you are done with the pictures and months later they realize they were left out of the pictures.  The key problem yesterday was the extreme heat and total lack of shade where the altar had been set up.  Everyone wanted to sneak away and get out of the wedding clothes.  It was 94* with pretty high humidity and next to no cloud cover to speak of… as a result everyone was having to combat the heat while wearing stuffy clothes.  Ultimately after making it through the family shots, and the brides family it was decided we all needed to take a break and since most of the grooms family was already eating… we would ultimately have to wait until after they finished.

Dehydration

In part the “waiting for them to finish” was a call I made because quite frankly I myself was in pretty bad shape.  I opted to wear a black shirt… since the inevitable sweat would not show on it… but in the heat that just made everything worse.  I allowed myself to get rather dehydrated over the course of the day, and at one point while taking pictures I kept bordering on blacking out from what I can only assume were the beginning stages of heat stroke.  My vision would go completely blank for a moment then recover… to say blacking out would be a misnomer I guess… since my field of view went completely white as thought I had just seem a huge explosion.  There was a wheel barrow full of water, and I downed three of them to try and catch up on my water consumption… but quite frankly it scared me more than a little bit.

Like I said above… I have a new found respect for my father because he always made this look so easy.  He would expertly juggle the distractions of the family members and burn through the photos in what felt like record time each time.  All the while doing this wearing a suit, even when the photos were taken outdoors in the heat.  I guess a huge difference is that my dad always had my mom there as the manipulator in chief… lining up the shots and making sure the right people were standing by waiting.  My wife was taking her own photos, but since neither of us are really good at dealing with human beings… we lacked that role of someone greasing the wheels and making sure everything was rolling along smoothly.

Ultimately I have a lot of respect towards both my parents and their ability to make the process of photographing a wedding appear effortless.  Ultimately we got the job done… and got all of the shots I thought we needed to make the family ultimately happy when they go through them later.  Now begins the hard process of culling down 1038 shots I took yesterday into a narrative that tells the tale of the wedding.  Encountering some technical difficulties this morning, as I realize that a Google album has a maximum of 1000 photos.  Essentially my normal process involves uploading everything to Google and then deleting out the photos I don’t view as “keepers” until I have a nice visual story to work with.

Wrapping Up

The order of business for today is to recover… and right now I am planning on planting my ass on this comfy couch for most of it.  I will be spending my time in a mixture of Rift and FFXIV and trying to do as little as humanly possible that actually “matters”.  I walked away yesterday with a pretty decent sunburn and I am hoping as the day goes on the pain fades.  Right now it is manageable and I can ignore it more or less.  Hoping you all have a great rest of the weekend… and you too can do as little as humanly possible that actually matters.

Lucian Arrives

Good morning my happy people out in the land that is digital.  I am feeling a bit better this morning, so I must have managed to get a decent amount of sleep for once.  Quite honestly I think a good deal of my issues right now stem from the fact that my allergies are going into overdrive.  Normally bit late August things have calmed down a bit here in Oklahoma.  However all of the rain we have gotten seems to be kicking all the things into overdrive.  Dear summer sun… why you no kill these weeds?

Lucian Arrives

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Yesterday was mostly about League of Legends for me and some of my friends.  The champion Lucian finally was available, and this was something several of us had been anticipating.  Over lunch Rae and I both played him a bit in a 1v1 game to test out his abilities.  Overall he feels like a much less tanky Graves, but with a few more murdery tricks up his sleeve.  When we played him he felt extremely mana hungry…  but apparently early in the day yesterday his Q was costing double mana…  which could very well account for this.

He seems to have the same slowish building period that Graves does, but once he has a fair amount of gear his attacks become extremely potent.  I know later in the evening Tam played a few games with him and really liked the end result.  The Champion spotlight does a pretty good job of outlining his abilities.  Personally when I played him I was constantly out of mana, because the cooldown on his abilities is far shorter than your mana pool can ever support.  Essentially he feels like a bottom lane champ I could maybe get used to playing.

Seeking Bot

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To this point… pretty much all of the champions I really enjoy playing have been top lane champions.  Currently my favorites are WuKong, Darius, Garen, and Riven… all of which are primarily suited to the top lane…  though I feel like Riven would do fine mid.  Essentially the problem is… when playing with my friends I tend to always hog that one position of the map.  While no one has complained… I just feel like I should branch out a bit and try and find something I enjoyed on the bottom lane.

As a result I have been playing quite a few 1v1 custom maps to play with various champions, and see which ones I could get used to.  Early on Graves was a champion that Tam suggested I might like, since he played a lot of him early on.  I enjoyed playing him, but I was prone to rushing things and engaging way before my items and abilities would support it.  So he was a champion I played for a little bit while I was finding my own play style, but never really returned to.  Lately I have dusted him back off and realized that I do really enjoy him quite a bit for what he is.

Additionally I had picked up Jayce when he was on sale some time ago but never actually got around to playing him.  I have to say I really like him as a bottom lane champion and the tool kit is especially useful once the laning phase is over.  The Shock Blast / Acceleration Gate combo seems extremely good at harassing other champions in your lane since you can poke at them near the turret with impunity.  So far my favorite one of his attacks is To The Skies!… at one point last night I finished off a champion and stole the blue and red buffs with this little quick pounce.  Essentially any champion with a “pounce” attack is a champion I like.

So combined with Lucian, that at least gives me three champions that I like on the bottom lane.  I feel like there are probably more I should try.  I picked up Kennen at some point because I like ninjas… but have never really played him much.  The problem is… because of my dislike of mages… I tend to shy away from AP champions.  Building AD feels natural to me… but the AP items all feel odd to me.  I feel like this is a thing I need to get past at some point… but ultimately right now the ranged champions I enjoy are the ones that are also ADCs.  The problem is that I have pretty much exhausted the AD ranged champions that I like.  Ultimately I will have to get over the hurdle and start digging into some AP ranged champions to add some variety to the bottom lane.

Realm Reborn

 

This weekend begins the official head start for Final Fantasy XIV and I am climbing down off my fence and giving it a shot.  Quite honestly a good chunk of what changed my mind was the fact that Green Man gaming has a 25% code(GMG25-OGRUH-7SM8H) that you can apply which takes down the Digital Collectors Edition to a level I am willing to gamble on.  Additionally there are going to be a large number of House Stalwart folks giving it a shot.  For me at least this is going to be mostly a weekend game.  I still planning on playing Rift during the week because there are a number of things I want to do there.  Additionally the guild is still pretty active and I love the vibe we have built there.

Final Fantasy is not really a primary game for me… the job system is really interesting… but it is still very wow like overall.  Quite honestly… I know that this game will have worked its way out of our systems well before the First Quarter 2014 release of Elder Scrolls Online.  I am under no illusions that this is the type of game that is going to hold the attention of our guild for very long… but it might be enjoyable to explore for awhile.  Being brutally honest… the majority of folks will have burned through whatever they wanted and gotten bored of it within the first month…  but for a few people it might hold some meaningful long term gameplay.

With the ability to do all the jobs and all the professions on one character… I really plan not to alt at all.  Belghast Sternblade will be my only character far as I am concerned.  We are settled into the Cactuar server, and I am really hoping Square pulls their heads out and fixes the server capacity issues we experienced last weekend.  I was finally able to get in and register my head start code yesterday, so hopefully that is a sign that they have gotten a number of the kinks worked out.  Overall the gameplay has been enjoyable, but we have struggled with infrastructure problems that never should have made it out of alpha testing.

Unfortunately this weekend I am not really sure how much playtime I will get.  Friday night we have a wedding rehearsal, and Saturday morning I am photographing a wedding while my wife is a bridesmaid.  Then Saturday night we have a baptism to attend.  So that pretty much fucks both Friday and Saturday, leaving only Sunday to do anything enjoyable.  My hope is that between the Wedding and the Baptism… we can run any errands we need to run so that Sunday we do not have to leave the house at all.

Wrapping Up

Well I have rattled on more than enough and now it is time for me to get my ass out of this house and on with the day.  I hope you all had a good week and that you have a far less busy and annoying weekend ahead of you.  I am nervous as hell to be honest… I have never shot a wedding.  But this is a favor to a friend so I am sure I will muddle through as best I can.  I am just not one for portrait photography… people tend to bore me as subjects go.  But she was happy enough with the family portraits I shot for her…  so here is hoping she will also be fine with my wedding photos.